Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
H&R Block Premium 2023 Software Made My Taxes Easy
on May 4, 2024
Posted by: Louie1
from Alpharetta, GA
Verified Purchase:Yes
I use H&R block Premium software for Windows 10 each year and it just works like a champ. Updates were easy to apply and I am happy with the accuracy and guidance it provides.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gollwoods
from Ohio
Verified Purchase:Yes
We live in a school district that has students from three counties. I had a problem with the software not allowing me to choose the county. Plus the state return is getting audited. I do not have reson yet
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: elbrujo58
from wi
Verified Purchase:Yes
after having to manually input all my info the software worked as usual. it would not allow me to input previous years info. I used my Mac for both years. quite unhappy with the extra time and work
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom HR Block Experience
from San Diego
Verified Purchase:Yes
I've been using H&R Block Tax Software for 14 years. It is easy to use and comprehensive. It covers everything I need.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tre2024
Verified Purchase:Yes
This version did not allow me to e-file my return using information from the prior year. I had to mail it in which was a tremendous pain. Especially due to the fact I had a schedule C and two rental properties so the packet was humongous. Disappointed this year
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Yo Soy Bravo
from Central Coast CA
Verified Purchase:Yes
I’ve been using this software as far back as the TaxCut name. The H R Block connection made this more appealing. Last year I had a new and complicated addition to my annual tax return. An appointment with a local office and a competent accountant was sooo helpful and very much appreciated. This year had a couple more changes. The ease to return to sections with possible errors made for an easier completion of our tax return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JerryPete
from Central Minnesota
Verified Purchase:Yes
Good except I wish you would keep direction more like last years, less changes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Enry
from Chicago
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years, mainly because they had a version that supported Trust returns. For the last few years I’ve been running the Macintosh version since I no longer have a trust to worry about. The software seems to work fine but I find it confusing when dealing with Required Minimum Distributions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock