Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Surprise AZ
Verified Purchase:Yes
I buy this software every year and it is staightforward to work with. I am satisfied with it. I wish it was a little cheaer for me given that I buy it each year or the state portion should be free if possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dr sf
from San Francisco
Verified Purchase:Yes
I used both turbo tax and hr block this tax season
No comparison…Hr block is a far superior comprehensive tax package
No comparison…Hr block is a far superior comprehensive tax package
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Bay Area Mom
from Silicon Valley
Verified Purchase:Yes
Unless the ability to import from Schwab and other brokerages for capital gain, dividends, and interest information is fixed.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hank783
from Richardson, Texas
Verified Purchase:Yes
Have been using H&R Bock software for over 15 years and it is so easy to use and supported very well if you need to ask a question.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Joe A 316
from Sterling Heights, MI
Verified Purchase:Yes
I have been using this product since 2015 and it has usually been consistent and easy to use. This year, there was a bug that was never resolved in the use interface, but luckily the form information was correct. I spent too much time over several months with various levels of support. I was quite frustrated and considered switching to turbo tax. I hope next year's software does not have the bug and frustration.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Easytax1026
from Sarasota, FL
Verified Purchase:Yes
This is my 8th or 9th year with the program. My taxes are not complicated, but we do have a rental house and stocks. The program guides us through the process in a logical and well explained manner.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Oddjobs
from Cottage Grove MN
Verified Purchase:Yes
I have a little bit more of a complex tax return and it was covered very easily.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ira5
from Florida
Verified Purchase:Yes
I have used this software for about 10 years and have never had any issues or problems with my returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock