Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Nicknames are dumb
from Arizona
Verified Purchase:Yes
Have been using Taxcut/HRBlock software for years for multiple family members. Makes filing easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blanca E
from Lynwood, Ca
Verified Purchase:Yes
I have been buying your program for 30 years when it was not H&R
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: drmike4
from LA
Verified Purchase:Yes
The last two years this software was really full of bugs. This year it is functioning beautifully.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
For 15 Years in a Row likeMy “Go To” Tax Software
on May 9, 2024
Posted by: Nonnative Texan
from Central Texas
Verified Purchase:Yes
H&R Block tax software, as far as I’m concerned, is the easiest way to prepare and file your tax returns. I don’t care to switch to any of the other tax software programs that are available, period.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nick22222
Verified Purchase:Yes
Problems rise every single year with your program that are hard to work around. I have to revise last year’s because there was no simple drop-down for depreciation time that I sought and I winged it. Too hard to locate other options for depreciation methods that needs to be fixed. LAST DAY OUTAGE forced a mail-in marathon and is inexcusable. I’d frankly like a refund!!
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DaleyEB
from New York
Verified Purchase:Yes
Why pay more than you need to complete your taxes? It’s easy and convenient from year to year to utilize the software made by accountants!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Oakdad
from Oakland
Verified Purchase:Yes
I've been using H&R Block software for years and am generally satisfied, but I do wish it was easier to navigate into interview mode and forms and back and forth so that you don't have to review an entire section of interview just to edit one item. Also would appreciate more info on paying for health insurance out of self employment or small business income. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ghans59
from Kansas City
Verified Purchase:Yes
I've used H&R Block for about 15 years now. So easy to use from year to year. Takes me no time to do my taxes. It even downloads my year-end tax documents for me. Love this software!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock