Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Fed 2025
from Florida
Verified Purchase:Yes
Purchased the premier program and am completely satisfied with it. Any bumps in the road were quickly taken care of with a simple phone call to support. A problem might have taken a little longer to solve but the agent who helped me was calm, professional and totally understanding. I was continuously assured that all would be fine and it was. My thanks to the support team. Job well done.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1950t
Verified Purchase:Yes
Very happy with the ease and outcome of doing my returns.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East coast
Verified Purchase:Yes
this is my 7th year using they software , I am very happy with it ! easy to use ! I get beat results !
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Program is expert at guiding you through the maze
on April 19, 2026
Posted by: ninataps
from East Wenatchee, WA
Verified Purchase:Yes
The program has a natural flow from one topic to the next. You are prompted by questions that expertly determine whether your circumstances require additional questions. There are ample hyperlinks to find your way to explanations, and instructions to help you find greater detail on a topic. You are able to maintain a pace through the topics, while being provided with more detailed information when needed. I haven't taken advantage of the extra tax support offered to purchasers, but having someone to connect with does provide me with a sense of comfort.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Im Brian
from Charleston, sc
Verified Purchase:Yes
Easy to use, lots of guidance and help available, nearly all forms are present. Once you’ve gathered all of your personal data it takes less than a couple of hours to complete your return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob 386
from Dallas TX
Verified Purchase:Yes
I have been using H&R block tax software for many years, with never a problem!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wxyz123456
from CA
Verified Purchase:Yes
Too many glitches compared to TurboTax and limitations in filing the state tax
Cons: Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Piperton, TN
Verified Purchase:Yes
I've used it for years. It makes filing my taxes much more efficient.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock