Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Ster13
from Dallas
Verified Purchase:Yes
Repeat customer for many years. Like new import features. Less keying in. Good package
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: 16 year user
from Indiana
Verified Purchase:Yes
I completed my Federal return but was unable to start a state return. Had to use the help desk. They had me wipe off the download I had started with and download the latest version. Then everything worked very well. This is the 2nd time in 3 years I have had problems with the early downloads.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MDLinTX
from Fort Worth, TX
Verified Purchase:Yes
Been using this program for several years, and mostly happy with it. Only confusion is on oil and gas royalties.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Catfish50
from Oregon
Verified Purchase:Yes
Used this program for years. Very familiar with it. Appreciate the fact it has Q&A
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Russ7581
from Mansfield, Tx
Verified Purchase:Yes
I have used H&R Block for several years. It is easy to work with and I get great results. The software leaves no stone unturned regarding any available tax deduction.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sky pilot
from Summerville, SC
Verified Purchase:Yes
I have been using premium tax program for years and is the best self employed program I have ever used. I is simple to use and easy to understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dofi11
from Chicago, IL
Verified Purchase:Yes
The clean vehicle credit "wasn't available" until mid-March, even though no other major tax company had this problem. Every update from ~February onward claimed it would be coming in the next update. I had to wait basically 6 extra weeks just for this form to become available, and support was completely useless. I will not be using HR block software ever again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Howie547
from Nshua, NH
Verified Purchase:Yes
I found the questions and help in calculating my tax to be accurate and my return to be speedy. That is why I have used your services for many years without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock