Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: shortchanged
from Ohio
Verified Purchase:Yes
Sold me a premium program making me think I would get a free state file. Wrong! When I filed state on the states website, I got a refund of $30. Block's had me at $0. The refund I got from the state paid for the additional money I paid Block. Next year I will use another product. Block will probably remove my post. I don't care.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sepehr
from Gainesville, VA
Verified Purchase:Yes
The greatest functions and easy to use tax calculation software I have ever worked with.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jaymeix
from Plain
Verified Purchase:Yes
I have used this software for the past 20 years and it is easy to use, accurate, and cost effective.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: grandfather grump
from south carolina
Verified Purchase:Yes
I am familiar with the software. It leads me through the forms filling in the blanks. I only wish the NEXT box was in the same location every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JLLL
from ND
Verified Purchase:Yes
Whenever the popup says you have an update, it fails to load it. I have to close the program, go to your website, download the update and install it from the downloaded file.
It would be nice if it worked like it does on Windows.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Don and Diane
from Kansas
Verified Purchase:Yes
We have rental properties for our retirement income. The HR Block program is really good at tracking property value revenues and write-offs. We have used it for over 20 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AnotherCarter
from Alaska
Verified Purchase:Yes
I have used H&R Block software for well over 20 years. It has never failed me. If I have questions there is always a way to get an answer either by searching or chatting with a person.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hons
from New Braunfels, Texas
Verified Purchase:Yes
I was somewhat disappointed in the state tax preparation for an Iowa non-resident with Iowa source income. I had to do substantial research on my own.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock