Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: jhpt
from Muncy, PA
Verified Purchase:Yes
Just answer the questions and cruise through your return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: ShoreGrrrl
from Jersey Shore
Verified Purchase:Yes
Awesome, efficient, and cost-effective way to get your taxes completed. I’ll never use anything else!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CrazyAA
from Gadsden, Alabama
Verified Purchase:Yes
I bought this in February, it’s an okay program…the flow of it is a bit off. Too many screens to go through when it could be simpler to navigate. It should also ask more questions at the very beginning.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Steve63025
from Eureka, MO
Verified Purchase:Yes
I filed my 2023 federal and Missouri returns electronically on April 15. 2024, using HR Block software. I owed MO tax and funds were pulled from my bank electronically. But I have not yet received my federal tax refund. It is overdue. What is problem?
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jcr519
from New York
Verified Purchase:Yes
I used the software several years. Great for federal taxes and state taxes, except when not full year resident in the State. Could not handle it for DC. This year, we got issue when we tried to file online. The software told us it didn't go through when it did. So, it brings confusion as I didn't know if the filing was accepted.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tahauan
from Plano, TX
Verified Purchase:Yes
Easy to install and step by step from top to bottom.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Not as good as it was
from Oregon
Verified Purchase:Yes
Used this software because I have used it the past 4 years, won't in the future.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BDAD
from Palo Alto, CC
Verified Purchase:Yes
I have used this app for many years. I think it's the best.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock