Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,172 Reviews)
Open Ratings Snapshot
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product. 
(
9,430 out of 11,741
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Works well
on May 17, 2024
Posted by: historybuff
from Tampa Bay area, Florida
Verified Purchase:Yes
I have used H&R Block Premium tax software for several years. Even though I'm not a numbers person, it has guided me through doing the tax return for our small art business. I also appreciate that audit defense is included in the product.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy software to use
on May 17, 2024
Posted by: Gbphoto
Verified Purchase:Yes
Have been using this software for years and is always simple to navigate through
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Features
on May 17, 2024
Posted by: Joesky
from Delaware
Verified Purchase:Yes
I have been using H&R block tax software and it has a great job of importing needed history and other data. It does a good jobof then testing to be sure the relavent data was used. Real help not just surface help.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Big Screw Up At Filing Time
on May 17, 2024
Posted by: CFW54
from Victor, NY
Verified Purchase:Yes
I have used H&R Block software for years. All was well until I tried to file on April 14th (maybe the 15th). The software said the return was not accepted, when in fact it was accepted. That would be fine, but I discovered an error after filing & I want to do an amended return. But I can't use the software to do this because I haven't filed the return accourding to H&R BLock. Now I manually need to do it.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate and covers all situations yet easy to use
on May 17, 2024
Posted by: John DUk
from Texas
Verified Purchase:Yes
I've been using this for several years and find it to be the best tax program I've used. The interview format is easy and thorough but you can delve into detailed explanations and irs forms that cover every sitation. The ability to import data from a ton of financial institutions and employers as well as bringing forward past year values is exceptional. But most important to me is my data is kept private on my computer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Regular user but has one main problem for me.
on May 17, 2024
Posted by: jps2
from Franklin, TN
Verified Purchase:Yes
This program is generally very good and available at a good price. The problem I had was in entering my QCD's from an inherited IRA by having to use a workaround of choosing a first option of "I inherited from my spouse and I am treating it as my own'- which was not correct. This was the H&RB recommended way to allow me to get the necessary "QCD" inserted by line 4b on my 1040-SR. This has been a known problem and I am disappointed it was still so.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Software is relatively easy to use
on May 17, 2024
Posted by: Drob51
Verified Purchase:Yes
Have used H&R software for a few years now and feel the software is relatively intuitive and confident I get the best results with this software..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use tax software
on May 17, 2024
Posted by: XQYang
Verified Purchase:Yes
I have been using it for many years and like it a lot
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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