Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
State tax returns for NC and SC were hard to audit
on May 17, 2024
Posted by: Ramnavy
from Raleigh NC
Verified Purchase:Yes
I use both the NC and SC state tax returns. I found both state returns to be difficult to audit and compare to the federal return.
I also discovered that the federal return lacked the ability to import from credit unions
I also discovered that the federal return lacked the ability to import from credit unions
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John122
from Myrtle Beach, SC
Verified Purchase:Yes
I have used this program for a few years and it is really easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
About 25 years of use with NO proplems or issues!
on May 17, 2024
Posted by: eagletalon
from Oakhurst, CA
Verified Purchase:Yes
H & R Block software has the ability to lead you from item to item with ease. If something is missed, it will remind you about what you still have to complete. I have used this program for 25 years and have had no return proplems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Mura
from Cannon Falls, Mn 55009
Verified Purchase:Yes
I have been using HR Block software for over 20 years. Easy to work with.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: RickNoY
Verified Purchase:Yes
I got a late start this year and anticipated requesting an extension. I was surprised at how smoothly things went and stunned to be able to submit even earlier than I thought possible under the best circumstances. So my refund also included and extra weekend! My only complaint was it seemed a bit more expensive than I expected, at least the price difference from TurboTax seemed somewhat less than usual.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Blue2016
from Pittsburgh, PA
Verified Purchase:Yes
I have been using H&R Block tax software for years. I completely trust it. It picks up information from previous years, saving time each tax season.
The only concern I have is, as computers, age out, I’m hoping I can save files to ‘the cloud’ to use on another drive the next year.
The only concern I have is, as computers, age out, I’m hoping I can save files to ‘the cloud’ to use on another drive the next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CMN77
from St. Louis, MO
Verified Purchase:Yes
My only complaint it that when I'm finished with my return the program always finds something that I need to review and I'm unable to proceed until I do. For example, it tells me that I didn't enter some figure(s) in a given spot. I go to that spot and I HAVE entered the figure(s) . I have to delete them and add them back several times before the program allows me to proceed to completion. It's frustrating.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Annieb001
Verified Purchase:Yes
I have been using this tax software since it was TaxCut back in the day and have never had any problems
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock