Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: RobMac76
from Virginia
Verified Purchase:Yes
I finally ditched TurboTax after more than twenty years. My OS no longer supported Turbo software. The transition to H&R Block was smooth and intuitive yet not overly simple. Too often TurboTax will be so obscure that you are not aware what you are doing. H&R is tax software for adults who want to know what they are doing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: T L Pippin
from Pahrump. NV
Verified Purchase:Yes
I've been using this software every year since at least 2004. It is easy to just import your basic information each year and then just add this years information.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Chasly
from Austin, TX
Verified Purchase:Yes
Been using this for many years. It is easy to use and consistently accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: VernonWC
from New Jersey
Verified Purchase:Yes
been using this product for years and it has help both my personal and business needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Loverboy
from Vermont.
Verified Purchase:Yes
I have been buying the program for many many years and I’m very satisfied with it and I will be buying it in the future until I can no longer type
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Could have gotten more deductions but program just
on May 24, 2024
Posted by: Broke guy illinois
from Chicago
Verified Purchase:Yes
Safe program but not a lot to offer helping me reduce what I owed the IRS
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jpb74
from Duluth
Verified Purchase:Yes
The MN software had a problem with the long term care insurance. The area where you were to put in how much was put in Federal was grayed out. I called for help and the lady remotes in and it suddenly worked. I went back in later and it was no longer working we were not impressed! Also, after two returns we were informed we had maxed out the number of returns we could send using our software. I called the help support again and was told there was nothing they could do to help and we would have to pay. That’s why we bought the software in the first place In the past we have had no problems.
Pros: Easy to import documents
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Does nearly everything that one needs to prepare
on May 24, 2024
Posted by: Joel20
from New York
Verified Purchase:Yes
I've been using H&R software for years. It allows me to prepare my own taxes myself. There were areas that I got stuck on (too bad I don't recall the exact prob.) I did manage to get through it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock