Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: NoNamesPlease
from Houston, TX
Verified Purchase:Yes
That I have to pay a premium to insert the net income from a rental property is absurd. I'll pay someone to figure out my taxes next year.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Wally82
from Texas
Verified Purchase:Yes
This has been great for all my needs. Switched from a competitor and don’t anticipate ever switching back!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good but I had an issue that I couldn't resolve an
on May 24, 2024
Posted by: Just me13
from AZ
Verified Purchase:Yes
I thought it was easy to use but I had an issue where it said that there was a problem and my taxes could not be filed electronically. So, I had to see a tax preparer, who said that everything was close to correct but I had put something in the wrong space (I only answered the questions) and that was the holdup. He told me to just delete it and then it worked fine.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: goodmorning
from san jose ca
Verified Purchase:Yes
My husband died early 2024 and HR block and helped me fill out the correct forms to show his death.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Theguidos
from Maryland
Verified Purchase:Yes
If you have rental property, the program will trick you into putting in the rental total twice. This caused us 6 years of hassle and high payments to IRS and state taxes before we realized the mistake of more was reported as income when it was truly half of that. This is a problem with the program and they haven’t fixed it yet.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: RG taxes
from California
Verified Purchase:Yes
There was times I had to access my file and it would take extra time to load or I would exit and access again start right up been using H&R. Block for like 10 years and this last year was the most problems
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Drigo
from Jacksonville, Texas
Verified Purchase:Yes
I have used HR software for many years. Easy to use and no problems with IRS.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Toyotanut61
from Fort Smith, AR
Verified Purchase:Yes
This software makes sure to ask me all the right questions so that my taxes are correct. Plus it saves last years results so that it’s easy pull information to the new year. Highly recommend!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock