Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: MomKBear
from Florida
Verified Purchase:Yes
I have used H & R for several years and I have not had any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Paul1980
from Washington State
Verified Purchase:Yes
Everything worked OK, was an issue with missing stock sale basis on import from Fidelity, caught in review.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lindylee
from Manson, WA
Verified Purchase:Yes
I have been using this for 5 years and have been very happy with it. It's so nice to have all your information carry over each year!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vancouver Washington
Verified Purchase:Yes
We've found it as easy to navigate through. Enjoy the running track of refund, and the risk level for audit at the end, especially when it says very little risk.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Poor compatibility with Apple Macintosh computers
on May 24, 2024
Posted by: StanPDX
from Portland, OR
Verified Purchase:Yes
Software does not update properly on Macintosh computers. State tax component does not download properly on Macintosh computers. I have had the same problem for each of the last 3 years since switching from Windows to Apple Macintosh.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jcs911
from Katy, Texas
Verified Purchase:Yes
Have done our return and other family members. All received their refund in a few weeks.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: sa01
from Naples, FL
Verified Purchase:Yes
Good overall choice. Have been using it for over 10 years and it gets it done. This recent version had couple of glitches but I found a work around. Still, very user friendly and intuitive.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PastorJB
from WI
Verified Purchase:Yes
I have been using the H&R Block software for my taxes for the past few years and I am very happy with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock