Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Pam S M
from Iowa city
Verified Purchase:Yes
I’ve used HR Block program for 20 years and am generally satisfied with it. The 2023 Premium accuracy check showed an error that I had difficulty correcting. I repeatedly tried to retrieve the information without success. finally, I stumbled on a solution.
Indexing and retrieval should be added for error detection. .
Indexing and retrieval should be added for error detection. .
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Cat007
from Texas
Verified Purchase:Yes
This program makes doing my taxes so very easy. Step by step questions that have easy to find answers. Status updates are easy to get.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Margaret30
from Jacksonville, FL
Verified Purchase:Yes
Consistent and outstanding product which exceeds my expectations every time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SteveKsr
from Liverpool, NY
Verified Purchase:Yes
My spouse operated a small home cleaning business for over a decade. The Premium Tax preparation package let us easily and accurately combine our personal and business filings.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: FatMeez
from Highland, IL
Verified Purchase:Yes
Overall good dependable program. However, I could not file my state program electronically due to farm income (K-1). Wish that could be adjusted.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Helps me to Easily Prepare My Personal and Busines
on May 25, 2024
Posted by: Littleoaks
from Indiana
Verified Purchase:Yes
I have used this for several years to prepare my personal and small business Schedule C. I find it easy to use and reliable.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jbgos
from Waterford Michigan
Verified Purchase:Yes
Been using it for 20 plus years with great success. Like to be able to download the software to my computer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nikaura
from Virginia Beach
Verified Purchase:Yes
I bought this program for last tax season and it sucked. I have a new Mac so I don't know if it was because of that or just your program this year. I have used HR Block program for years without difficulty and now I am not sure I can trust it. Not a happy thing when doing your taxes. Thank goodness it turned out ok after multiple attempts. I have always used you and debating giving you a second chance
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock