Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: BirchwoodBill
from Birchwood, MN.
Verified Purchase:Yes
Stop procrastinating. Purchase in early January, import your data, answer the questions and file the taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Very Competent for Business have used for 7 years
on May 25, 2024
Posted by: Medium Level Tech
from CO
Verified Purchase:Yes
However it is not the easiest software to use but it is power
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: OskarH
from Colorado
Verified Purchase:Yes
I have been using H&R Block tax software for more than 10 years so it is my lazy go-to. Generally easy and intuitive to use, after the first time. The price increases predictably from year to year; take advantage of offers, which will get you some discount. But still too expensive.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: norrrrrm
from usa
Verified Purchase:Yes
i had trouble with updates and couldn't get one on one help. I ended up switching PCs and managed to get the softwares updates.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: trmrecon
from El Paso, TX
Verified Purchase:Yes
A good, solid tax prep software. It needs an option to add a sheet of comments to explain a few oddities.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Eric998
Verified Purchase:Yes
Easy to use. Very understandable. Really wish the price point was better.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Greg Rybar
from Wisconsin
Verified Purchase:Yes
I have been using H & R Block Premium Software for about 15 years. It is great.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DannyB73
from Ohio
Verified Purchase:Yes
I generally like H&R Block tax software a lot but this year, even though the software gave me a "bullseye", my state return is under review and may not be done until late summer. I get no information from the State Department of Taxation so I am just waiting to see what the issue is. I may rethink my tax software next year, after 15 years with H&R Block.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock