Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Vic O
from Richmond TX
Verified Purchase:Yes
Great program. Easy to use. Most importantly they to not put unwanted ads and other features on my computer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dedamlee29
Verified Purchase:Yes
Easy to use if you have an easy return, but if you have a question, good luck trying to find an answer. Nearly impossible to do a complicated return with this software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Professor Mark
from Cincinnati, OH
Verified Purchase:Yes
I have been using this for years. It is fine for taxes, but I wish it could do more for tax planning and estimated taxes for the next year. All it does is give you a new W4 for working people, but that does not help retired folks and others who need to pay quarterly estimated taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GP1937
from Wichita , Kansas
Verified Purchase:Yes
I have been using H & R Block tax software for over 25 years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rgwgar
from Los Angeles
Verified Purchase:Yes
It works. I use it every year to do my taxes. To me it’s simple and straight forward. No complaints. I like that it brings forward information from the previous years return. That really speeds up the time to complete a return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dtjay
from Westminster, MD
Verified Purchase:Yes
Its guided interview process makes filling out forms fairly easy. Finding answers to questions about a subject, such as, can a family member be considered as a renter of a rental property.
Switched from Turbo Tax over 20 years ago and never looked back.
Switched from Turbo Tax over 20 years ago and never looked back.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxtime938726
from holly springs, nc
Verified Purchase:Yes
I have used H&R block for many years. Easy to use and lots of good help when you need it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great for the fed. State needs to be more explanat
on May 26, 2024
Posted by: Mem68
from Pittsburg California
Verified Purchase:Yes
For the federal tax is great. The state needs to be more explanatory. This is the reason i gave a good rating and not a excellent rating
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock