Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: AlPoorRefund
from Marietta GA
Verified Purchase:Yes
I didn’t receive the refund I believe due because my revised 2022 filing wasn’t credited properly. I used H&R Block software for filing both 2022 and 2023.
Response from HRBlockBy Social Media Department, May 30, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: promise55
from az
Verified Purchase:Yes
I had issues trying to get last years information into program even though I have used HR Block for 10 years. Also couldn't import w-2 like I had previously.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Rose67
from Buffalo, NY
Verified Purchase:Yes
I use the program every year for myself and my immediate family and the program is easy to navigate and gives great advice overall.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JLC 1
from Cleveland, Ohio
Verified Purchase:Yes
In the past I purchased the Deluxe and always had "crashing" issues. This went away with the Premium edition.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ct cs
from CT
Verified Purchase:Yes
It works for me and a little better than Taxslayer
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Gary9999
from Marietta, Georgia
Verified Purchase:Yes
Used to have CPA do taxes. H&R Block software is easier to use than the CPA's system. And same results. Been using H&R for several years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: igmojoes24
from Atlanta, GA
Verified Purchase:Yes
I have been using H & R Block products for many years. I switched from TurboTax a several years ago.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: laurajk
from colorado springs, co
Verified Purchase:Yes
Had a problem with entering the information for who gets to claim the child on one of the returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock