Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: 2muchtrble
from Gaffney,sc
Verified Purchase:Yes
Not as much actual help under the "help" tab as I would like.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TimAL
from Austin, Tx
Verified Purchase:Yes
Have now used HRBlock for years for my tax prep and it continues to impress me with all the scenarios it can capture for tax prep. Handles small business aspects nicely as well as investments. Definitely will continue to use it going forward. I do wish it was a little better at handling major home improvements for business use which get depreciated; while it does allow these to be entered, it does not list and spell out prior year improvement additions while it does continue to include the depreciation in the calculations; so it s hard to confirm prior depreciable improvements are still being included.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dr DMW
from Colorado Springs, CO
Verified Purchase:Yes
I've used H&R Block's tax software for years and will continue to do so because it is quick, easy, and thorough.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: David3753
from Kansas
Verified Purchase:Yes
I have used H&R Block software for many years. The past two years the software told me I can file worry free and I filed fairly simple returns but the IRS held up my refunds for extended time periods for no valid reasons. Disappointed that software indicated 31 day refunds that turned into months.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Othniel
from FL
Verified Purchase:Yes
I have been using this HRB tax software for a good many years. My tax reporting is much simpler than it used to be but the program works for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
The federal and state programs have fulfilled my n
on May 29, 2024
Posted by: GLP194
Verified Purchase:Yes
I have use this program for several years (even before it was H&R Block) - have been very satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Daver04
from San Diego, CA
Verified Purchase:Yes
I've been using this tax software (home & business) for many years now. It is chock full of handy tips that make complicated rules very easy to comprehend. It is certainly well worth the cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Teresa816
from St louis
Verified Purchase:Yes
I've been using this software for years. I do taxes for multiple people/ family members. I'm able to create a tax file for each. The software asks questions and fills in all the forms. Makes it super easy. Thank goodness
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock