Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: MarcfromBoston
from Boston, MA
Verified Purchase:Yes
I have been using H&R Block tax software for over 10 years. Overall it works well, although there are some issues I find pesky and their online and telephone support is awful. The software is great for most people's needs and asks many questions to make sure you do not miss a deduction. You can upload W2s and brokerage records to save LOTS of time. However, every year I need to refer to other websites about how to report my "back door" Roth IRA contributions. They could easily include an explanation of this in the software but do not. Also, when you have questions, they refer you to the IRS website, but they could make it much easier by including a link to the particular IRS form. I have tried calling support many times, and the person you speak with typically does not seem conversant enough with the software to help you with anything. They type your question into a search engine and read you the answer. Really frustrating at a frustrating time. If H&R Block wanted to charge $5-10 more to be able to talk to a real tax accountant when you call I would happily pay this.
Overall I am satisfied but wish they would actually update the program to be better, not just to adopt tax code changes. The wording and appearance of the program have not changed in 5 years or more.
Overall I am satisfied but wish they would actually update the program to be better, not just to adopt tax code changes. The wording and appearance of the program have not changed in 5 years or more.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Klear
from Maryland
Verified Purchase:Yes
I have used HR Block for many years years. I do my own taxes and have enever had a problem understanding the directions given.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: blue55
from Dublin, VA
Verified Purchase:Yes
I’ve been using H&R Tax Software for over 20 years. Would never use anything else.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gram1e
from Maine
Verified Purchase:Yes
We have been using this software for several years, and love how easy it is to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Block10
from Las Vegas
Verified Purchase:Yes
I worked for an HR Block franchise in Delaware for 11 years so I am very familiar with the program. It is pretty simple to use as long as the financial stuff gets entered correctly. I have never had a problem with the IRS.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bls9
from Pa
Verified Purchase:Yes
This is so easy to use. I like that you put the required figures in and it calculates for you. I like the review check for errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jackson Whole
from Atlanta, ga
Verified Purchase:Yes
It gets the job done, costs too much plus they charge extra for state.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Jmmy A
from Central PA
Verified Purchase:Yes
This software definitely makes doing my taxes so much easier. Occasionally I have some difficulty navigating when I need to jump back or forward a few steps, but nothing I cannot overcome. My pension is exempt from state taxes in my state, so I have to do my state first, print it out, and then do the federal. Otherwise the software would charge state tax. Once I hit a certain age, then there would be a check block I can use to bypass it thru the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock