Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: H and R product user
from Evansville, IN
Verified Purchase:Yes
Some areas confusing, but overall very happy with this product.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Furochan
from Ohio
Verified Purchase:Yes
Did it with my kids who live in different states for both federal and state returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill F66
from Charlotte, NC
Verified Purchase:Yes
I've been using H&R Block Tax Software for the past 25 years and appreciate the reasonable cost and accuracy. The software is also very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dennyeor
from Dayton OH
Verified Purchase:Yes
I've used the software for years. but having the servers crash ON TAX DUE DAY was absolute preventable insanity. Found out it happened last year too.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: bill2032
from Pennsylvania
Verified Purchase:Yes
Program is what I expected it to be. Have used this program for many years without any problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Bobb121
from Sc
Verified Purchase:Yes
Software could not handle a lot of basic stuff like our PIN to IRS efficiently
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good product but user interface could be better
on June 14, 2024
Posted by: Good but needs to evolve
from Utah
Verified Purchase:Yes
I’ve been using this tax prep software for years and will continue but there needs to be more shortcuts for navigating and getting to sections
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Samshark 1
from Southern Utah
Verified Purchase:Yes
Overall, the H & R Block software makes tax preparation easy. There are still some glitches that require manually putting things in the proper places, but overall, everything works well and the process is pretty simple.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock