Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,172 Reviews)
Rating breakdown 28,172 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,256
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I have been using HR Block for a number of years. It systematically takes me through the categories I need to fill in, and makes it easy to return to places that need to be corrected or updated.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bobbyjoh123j
from Maryland
Verified Purchase:Yes
Purchased, federal updates installed easily, took 2hrs to do return and file refund on the way Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Not very user friendly
on February 8, 2025
Posted by: RUSTY W
from Wisconsin
Product, information, would not let reenter information. Online help as well as phone help was useless.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York ,NY
Verified Purchase:Yes
I have used this product for a dozen years.
It has always performed flawlessly
Pros: Easy to prepare
Value
5
Response from HRBlockBy Chris-Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mass.
Verified Purchase:Yes
I have used this for years and have been very happy. Instructions are straightforward and easy to follow.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Easy too use
from Indiana
Verified Purchase:Yes
Used this software last year for the first time. Was very pleased so I used again this year. Used to use TurboTax but nit anymore
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ArizonaRog
from ARIZONA
Verified Purchase:Yes
So very pleased with H&R Block Tax Software. Works very well , and been using it for many years. The cost is very competitive. We have never had a problem, with completing or e-filing our taxes. Will continue to be a customer for many years I am sure.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dairy, OR
Verified Purchase:Yes
I've been using H&R Block for years and they are always spot on and simple.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock