Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: MSH297
from Ohio
Verified Purchase:Yes
Easy to use software product. Have used for many years. This time did have a minor issue with information that populated from last year. Once I figured it out, no more problems.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MuhaFiji77
from Richmond VA
Verified Purchase:Yes
I have used H and R Block for years and it is simply the best tool you can use for doing your own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston
Verified Purchase:Yes
Didn't import previous years rental properties including my depreciation which was a headache. It would also be nice if the interview showed what was completed when looking so that it would be easy to edit at a glance.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Please review and fix the error in form 8962: I believe IRS instructions for 8962 form is if the 12 month values in 1095-A are not the same then 8962 cannot use line 11, it has to use line 12 to 23 but H&R software still use line 11 in this case and it flags IRS to reject the on-line submissiion
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Saber6
from Pinehurst, NC
Verified Purchase:Yes
I have used the H&R Block software for several years in a row. Makes filing my taxes a lot less intimidating. It is efficient. I am a small business owner.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DRJUSMC
from Chandler, AZ
Verified Purchase:Yes
It was easy to input my data and factors to quickly complete my taxes. I had w2s, 1099-Misc, int, B, Div and had Crypto sales.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Cat68
from Minnesota
Verified Purchase:Yes
Your online software doesn’t match the software that you purchased before you do your taxes. They are two different things.!!!!!!! They do not carry the same options just saying……..
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this product last year and have a good experience with it. However, they didn't make an improvement of the suggestion. Example, you can't enlarge the page even on read only mode. It will very helpful while you work with numbers to double check before you print. It doesn't have the flexibility.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock