Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,171 Reviews)
Rating breakdown 28,171 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
Verified Purchase:Yes
I am using the software for more than 10 years and I am happy using it
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chasly
Verified Purchase:Yes
I've been using H&R Block tax software for at least 10 years. It's easy to use and I can complete my return quickly. Highly recommend it.
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vato Loco
Verified Purchase:Yes
I've been using the Premium software for quite a few years now and it's been an absolute help in preparing my own taxes and they have always been accepted by the IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rlg52
Verified Purchase:Yes
Fairly easy to follow. A few minor glitches but the reviews at the end allowed you to circle back and correct
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bob4212
from Delaware OH
Verified Purchase:Yes
I have used it for many years. It is easy to follow.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobweb
from Eastern USA
Verified Purchase:Yes
It's a good or better than TurboTax once you use it one time. However, for filers with an IRS pin number, there needs to be a better heads up to get this year's IRS pin number from the IRS website since they change it every year. Otherwise the Federal return bounces. Also, could be confusion over the software's pin number and the IRS pin number.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Got a download with an issue
on February 24, 2025
Posted by: Beano69
from Kirkland WA
I bought the software in October. Started using it today. Downloaded the updates. The version of the app had a hiccup and wouldn’t accept the update. I spent about an hour with an agent trying to fix the problem. In the end she sent me a new program that she talked me through to get my return filed. I’ve used your product for several years.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Trafford PA
Verified Purchase:Yes
Been using H&R Software for years. Like that it easily imports the previous years info and you can import so W2s.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock