Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,171 Reviews)
Rating breakdown 28,171 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: 7Bick
from Canton, MI
Verified Purchase:Yes
I've used this software for many years and still find it hard to beat. My situation is pretty simple but I'm an independent contractor so getting all the business stuff sorted out was made easier with this program. I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Prog crash
Verified Purchase:Yes
I have been using for years and the application never let me down.
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
Thank you for leaving a review, and for providing positive feedback for your tax pro! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ed334
from VA
Verified Purchase:Yes
Overall, much happier this year than last! Last year's Premium was released without sufficient questions and allowances for QCDs!! This 1 omission required an H&RBlock "workaround" ultimately requiring mail-in of all forms and a 4 month wait for a refund. Very disappointed couldn't e-file. However, this year everything went swimmingly, as it should for such a premium price. Thank for correcting the oversight. But, still confused as to how it could happen.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Everything I need to answer my questions is built
on February 28, 2025
Posted by: JoeDoItYourself
from Las Vegas, NV
Verified Purchase:Yes
Been using you for years. easy to use and never a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
Thank you for leaving a review, and for providing positive feedback for your tax pro! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Tax Software
on February 28, 2025
Posted by: Mikencr
from New York
I have used HRBlock tax software for years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 28, 2025
Thank you for leaving a review, and for providing positive feedback for your tax pro! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
I have used these programs for many years. However, the last few years I cannot claim my vehicle mileage. I have never done itemized on vehicles, only mileage and the program calculates the mileage but never adds the amount to the end amount of refund. That makes me want to change programs.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MEH2025
Verified Purchase:Yes
It refers me to the IRS forms too often. If I wanted to read through the forms and instructions, I wouldn't by software. The interview process of the software needs to improve!!
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Trey 3
Verified Purchase:Yes
i bought this program 3 months ago and it was easy to use
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock