Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,171 Reviews)
Rating breakdown 28,171 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Chicago IL
Verified Purchase:Yes
You no longer offer the option to agree with all the capital gain and dividend transaction that are uploaded from brokers. Now I have to click through each transaction which takes a lot of time..I wish you would bring back that option.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for your positive review! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we're here to help in any way we can. If there's anything else we can assist you with or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Jeff22597
Verified Purchase:Yes
Relatively straightforward to use, especially if you’ve used in previous years. Quite competitive in cost, especially if purchased on sale. Continually have issues with the final check for Alabama state return when institutions don’t provide entries on Form 1099R.
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for your positive review! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we're here to help in any way we can. If there's anything else we can assist you with or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been buying this software since 2009 and have always used it without any problems. Love how easy it is to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
I have been using for years and it makes filing my personal and small business taxes quick and efficient, since it uses data from last year's return. I filed early using electronic deposit and had federal refund in 8 days.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JonDaniel
from Bethesda, Maryland
Verified Purchase:Yes
Extremely easy to use. Very intuitive and robust. Completely covered all of my needs. Great value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Smitty34
from Washington DC
Verified Purchase:Yes
I’ve been using this product for 20 years and I’ll never stop.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Posted by: stevesstang
from Riner, VA
Verified Purchase:Yes
Great tax software that made doing taxes pretty easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
A little confusing because I always use the other
on March 1, 2025
Posted by: Amelita
from Washington
Verified Purchase:Yes
I bought this at Home Office the other day, this is the only available software at the store.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock