Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,171 Reviews)
Rating breakdown 28,171 reviews
5 Stars
17,574
4 Stars
5,242
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,430 out of
11,741)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Eagan, MN
Verified Purchase:Yes
Your H&R Block Premium tax software is simple to use, and your explanations for specific categories are simple to understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Virginia
Verified Purchase:Yes
I downloaded the Deluxe software. I live in West Virginia and this year efile for WV is not available due to a new form added to the WV return. I requested a ticket be placed to fix this glitch; however, that has not been done. This is a real inconvenience. I have used this software for many years and regret that e-file is not available.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great
on March 2, 2025
Posted by: Jim liming
from Mo
I did have problems with software purchased.
They issued new one. Problems solved.
They issued new one. Problems solved.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
The trouble I had last year showed up spoiling this year's return. The Federal return gave me an unbelievable problem with Form 7206 before my submission and then a short time afterwards I had to amend my taxes due to a very late item arrival and the amended Federal return would not transfer and provide me with an amended State return. This time around with an E-filing effort being rejected three times: the first and second times having Form 7206 problems without H&R being able to provide help and the third rejection being ID validation. Now sending by mail.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DogMom100
from Wyoming
Verified Purchase:Yes
I have used H&R Block tax software for many years and have always been satisfied. It's so easy to use and makes my tax task much quicker than if I had done it manually with paper tax forms. Each year they send me an email, so I can buy the affordable-priced program without having to go look for it. They also save last year's information, so I have a head-start in the process. Thank you, H&R Block!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Pros: Offers filing of 5 returns for free. Great price for this software.
Cons: Would like to be able to print Form 1040 instead of Form 1040SR. Would like to not have to print schedules 1, 2 and 3 when there is no information on them.
Cons: Would like to be able to print Form 1040 instead of Form 1040SR. Would like to not have to print schedules 1, 2 and 3 when there is no information on them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gardner, KS
Verified Purchase:Yes
I have used H&R Block Premium Tax software for the past five years for both my federal and state taxes, with excellent results. The software is both easy to use and very comprehensive. I have an active consulting business, and the software handles this well. Data from previous tax returns is downloaded automatically, and electronic filing is easy. I am a highly satisfied customer!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfield, CT
Verified Purchase:Yes
I bought the H&R Block software some dozen years ago and am delighted every year that it is used.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock