Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Mike J2
from Manlius, NY
Verified Purchase:Yes
Have used H&R Block (and Tax Cut) software for decades.
Very good software -- but getting a bit expensive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gnudog
Verified Purchase:Yes
I switched from TurboTax to H&R Premium about 5 years ago. Have been completely satisfied until now. Could not download Merrill Lynch data. Called Support. They were nice but couldn't fix the problem and had to "escalate" it. After a week of waiting I just entered the data manually, which was a pain and defeated the whole purpose of having a program. Other than that one glitch I've been happy. May go back to TurboTax next year though.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Somerset PA
Verified Purchase:Yes
Benn using H&R Block software to prepare my return wince it was first offered many years ago (at least 10)
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albany, NY
Verified Purchase:Yes
I have been using H&R Block Premium Tax software for many years. The software will carry over information from the previous year into the current tax year thus making the process faster and more accurate. Follow the step-by-step on-screen instructions and it will prompt you when needed. Recommend that you collect all necessary paperwork beforehand to eliminate most issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaveK1
from Scott County, KY
Verified Purchase:Yes
Year after year I use Tax cut. Always good, always easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jack 1001
from Rhode Island
Verified Purchase:Yes
Software was fine, BUT when it came to file I was charged for my one e file even though the software came with "5 free federal e files". Last company I thought would scam you, but that's the new way. Can't trust anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GLF75
from South Carolina
Verified Purchase:Yes
I've been using H&R Block software for over 10 years, so it was a no-brainer to go with it again this year. I love the way it keeps up with my rental business depreciations from year to year. Other data carry overs from previous years are terrific also, such as previous year's AGI for filing verification.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: delphiguy
Verified Purchase:Yes
Worked great. Thanks just to get enough characters
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock