Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Ram S
Verified Purchase:Yes
I have been using your software for several years and I continue to do so.
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ren A
from Boston, MA
Verified Purchase:Yes
Excellent software. I have been using it for my taxes for over 5 years. Now I also use it with my older boys to work on their taxes. Very easy to import the data from previous years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TimothyMM
from Minneapolis MN
Verified Purchase:Yes
Easy to use and did 4 family member taxes with the program quickly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Geoge
from NC
Verified Purchase:Yes
The tax software was easy to use and the many possible questions were answered in nice pop up windows. I have used it for years and highly recommend it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MWLR
from Satsuma, AL
Verified Purchase:Yes
Last update wiped out all file entries completely snd had to reenter. Lot of extra work!
Cons: Time consuming
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bk59
Verified Purchase:Yes
Switched from Turbo Tax 2nyears ago and glad I did. Works excellent for my small contracting business.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Saved me from being a hostage to glitch Intuit pro
on March 21, 2025
Posted by: Pinky232
from Ny
Verified Purchase:Yes
There was a glitch in Turbo Tax which would not allow me to file. I had already paid. I sought out H&R Block because it's a name I know. I did my taxes in half the time, got a larger refund, and was able to e-file immediately for less than half the cost. I will never use anything else. I'm a convert.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OHIO
Verified Purchase:Yes
software should tell you which SCHEDULES are required to be submitted w your STATE return. in forms list, include column to indicate which forms are required to be included w STATE return. baby boomers in retirement now, are required to submit 'schedule of adjustments' and 'schedule of credits' w OHIO state return.
for OHIO state, Q on social security and railroad retirement benefits was spelled out NOT abbreviated 'RRTA', do NOT use abbreviations when asking questions. Federal income question reads 'enter your social security and tier 1 RRTA tax'. I had to rely on google to explain, what does 'tier 1 RRTA' mean ? We are paying for you to simplify the questions and NOT use abbreviations when doing so.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock