Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Donns, TX
Verified Purchase:Yes
Replacing Turbo Tax with H&R Block was a very good decision. H&R is a winner and TT is a loser.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works well where it works but poorly in a couple a
on March 21, 2025
Posted by: Tax99
Verified Purchase:Yes
It would be rated 5 stars if it handled depreciation carry over from year to year better and handled Form 1099 MISC where the income is reported in Box 3.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Vip the humble
Verified Purchase:Yes
Calculations matched against my excel sheet computation. No errors found.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GigiMama
from Illinois
Verified Purchase:Yes
I have used this software for over 5 years. Simple to use. Includes additional information on most topics. Easy to e-file straight from software and purchase price includes 5 Federal e-file submissions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tn
Verified Purchase:Yes
I have used this software for the past several years. It works good.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
The program is unable to complete the State, OK, for electronic submissions.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Person4
Verified Purchase:Yes
Needs to be dumbed down. I shouldn’t have to use chat gpt to complete my taxes because of the language you folks use. You really need to put things into terms everyone can understand, not just lawyers.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DannyC123
from Plano, TX
Verified Purchase:Yes
Love the ease of navigation between sections. For small business owners finding all the deductions possible helps take the sting out of filing. And the accuracy check at the end is very helpful.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock