Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5
MUCH BETTER THIS YEAR!
on March 22, 2025
Posted by: TRUMPYBEAR25
from MAD CITY WISCONSIN
I am glad I stuck with H&R block program this year...It went pretty smoothly . .. If I recall , they made some awful negative changes to last years program and was hesitant to use block for this years taxes. Thank you Block for going back to better format .
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mfs72
from Texas
Verified Purchase:Yes
Updating the software on a Mac was not easy, I had to get into system settings and turn off some security settings in order for the software to update and let me e-file.
Cons: Time consuming
Value
1
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Donald S1
from Los Angles CA
Verified Purchase:Yes
The program got it done eventually. Support was very prompt. But support also wasn't really very helpful. I had to figure out most of the questions I had on my own.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: nugentfan
from California
Verified Purchase:Yes
Makes it easy to prepare a return! All info transfers in from last year. Used block software for decades!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal good with one flaw. Mich State problems
on March 22, 2025
Posted by: DNS Music
from Detroit MI
I've been using H&R Block tax software for many years. Schedule A deductions for medical expenses needs improvement. It needs to have complete categories for every possibility - home improvements, medical devices, in-home aides. The Michigan State software is confusing on Schedule 1 subtractions from income. I expect I'll continue to use H&R Block.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I've used H&R Block tax software for years now, and I am very happy with it. They have made complex tax rules and regulations - SIMPLE - via their interview questions. I recommend without reservation.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bill2831
from Middleburg, FL
Verified Purchase:Yes
We have been using this software for easily over 10 years and have never had an issue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dean59
from Arthur City, TX
Verified Purchase:Yes
This software helped me get through my house I rent out in a step by step manner and also with stock purchases and sales. Thank you for the guidance!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock