Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Park City, Utah
Verified Purchase:Yes
I find the H&R Block software to be intuitive and easy to use. Hence I've remained a loyal user for several years. My return is somewhat complex with property sales, investments and rental income but all is clear. When I previously had issues with downloading the software because I was out of the country support was able to resolve the issue quickly. I'll be back!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: _mm__
Verified Purchase:Yes
Intuitive. Catches errors or "gotcha's" effectively before submission. Having been a longtime user, the instructions were easy for me. But a little bit better on-boarding experience might help for entirely new users to H&R Block. Usually that can be an upfront questionnaire that asks the basic "What was your XYZ situation last year", e.g. "What was your retirement situation", "What was your medical situation", "What was your housing situation" ... etc. It would make users more confident to cover everything prior to filling the official sections out.
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MLP1
from New York, NY
Verified Purchase:Yes
I have used H&R Block for years. It makes it easy to import last year's data.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northeast Ohio
Verified Purchase:Yes
I have been using H&R Block software for years and am very pleased with its ease of use and accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GThemba
from New Jersey
Verified Purchase:Yes
this is my 3rd year of using this software it's easy and very helpful
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nutu
from New Jersey
Verified Purchase:Yes
I like the tax software you produce and believe that H&R is the most qualified in this field due to years of experience.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: krudlo
from chicago il
Verified Purchase:Yes
Not happy with the product. I was duped into upgrading the subscription. K-1 processing was not a good experience
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
In general, the software is very good and I was able to pt my return together fairly easily.
A couple of areas where I had to really think, but believe I figured out what to do.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock