Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: BillKamp
from Arizona
Verified Purchase:Yes
I have been using this software for 20 years now and will continue in the future.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EmilioSR
from Florida
Verified Purchase:Yes
I have been using this software for many years, and until now I am satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Adaranger
from Florida
Verified Purchase:Yes
Still a little buggy when working with the Mac OS. App had 10 updates since initial download and I had to restart/reboot my Mac every time in order for the update to take.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: kitty25
from CO
Verified Purchase:Yes
A bit confusing when it came to items for review, otherwise happy with this year’s software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: laytonmj
from Bokeelia, FL
Verified Purchase:Yes
I've been using this software since 1997. Early years had some quirks, but have been completely satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wanog
from Springfield, Mo
Verified Purchase:Yes
Your software worked well as it always has. This was after I wasted several hours trying to use your online forms which were very inadequate.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Guest123
from NY
Verified Purchase:Yes
I have already reviewed after doing taxes on your software. I always have a problem importing more than one mutual fund tax info. After importing tax info from one mutual fund, I go to import from another mutual fund, it doesn’t import and your software freezes.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Texas
Verified Purchase:Yes
For more than a decade now, I’ve used H&R Block software to do my income taxes. I am completely satisfied with the product they produce and year after year they show me that my confidence in them is not misplaced. I would recommend this product to anyone who’s seeking to purchase tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock