Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
3
Great for Most Types of Income but Weak on Sales
on April 12, 2025
Posted by: WaltSt
I've used HR Block for filing income tax returns including taxes on a rental property and have been quite pleased. However, it didn't provide helpful guidance for the sale of the rental property. If using it for a sale of property, you should expect to either consult a tax professional or be prepared to do quite a bit of research into tax law to complete your return.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Greg31
from Central Virginia
Verified Purchase:Yes
I have been using your software for several years.I was quite disappointed 2 years ago when I learned that my information had been shared with other companies. Hopefully your company no longer shares my information with Meta (Facebook) or Google. Please advise if that is the case.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Blondie3208
from Wilmington, North Carolina
Verified Purchase:Yes
I have been using this software for a long time. It is very self-explanatory. I really like the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Roswell, NM
Verified Purchase:Yes
I have used H&R Block Tax software for many years. It’s easy to use and I’ve never had any problems with it. Very happy with this product!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
Made doing my taxes fairly easy. Had a few new wrinkles as I turned 73 last year but hopefully all was reported correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
HR Block pretty good for the Federal Filing
on April 12, 2025
Posted by: BobBlock
from West Chester, PA
I have been a loyal user of H&R Block Software. I think it has worked well for Federal Returns. Not so much on my State Returns. For 2024 it said I could not e-file the State return because I "payments for State Obligations". As far as I know I do not. In addition, I just received a penalty of my 2022 Pennsylvania return, mostly for a math error.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JohnTV
from Norfolk, Nebraska
Verified Purchase:Yes
My third year with H&R Block tax software. It's easy to use and proven accurate, even in unusual circumstances.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Falls Church, VA
Verified Purchase:Yes
Great tax software. I have used for 6 years and was easy to use, No problems with IRS or state on returns
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock