Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,170 Reviews)
Rating breakdown 28,170 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,255
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: ZZ5ZZ
from Nebraska
Verified Purchase:Yes
Lacking a link from the fuel tax credit sheet (form 4136) to the 1040. Where's the line for the spouses DOB???
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1brown1
Verified Purchase:Yes
A lot was surprised after starting using the tool. It makes it seem like a bate and switch
Pros: Easy to import documents
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: georg98
from CA
Verified Purchase:Yes
Too many flaws in the software that I had to find workarounds for. I buy software to make it easy for me to do taxes. Many of your items were as difficult to understand as the IRS publications - that really defeats the purpose. I will not buy your software again
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pawleys Island
Verified Purchase:Yes
I was able to complete my taxes quickly and hopefully with all the deductions I am eligible for.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from chicago
Verified Purchase:Yes
Good software. Treatment of K-1 processing less than desirable.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Does it’s one job well!! Great for small business!
on April 14, 2025
Posted by: Deanno
from Texas
Verified Purchase:Yes
Have used this software for many years without exception. It has served its purpose well. Happy customer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Allison, Social Media Team, April 14, 2025
Thank you for leaving a review and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: tonowono
from Cary, NC
Verified Purchase:Yes
Very user friendly. Input is also simple - information can be retrieved easily from the tax documents.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Allison, Social Media Team, April 14, 2025
Thank you for leaving a review and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tx 76227
Verified Purchase:Yes
I have been using for the last 5 years & am happy @ it.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Allison, Social Media Team, April 14, 2025
Thank you for leaving a review and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock