Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Frenzy
from Oak ridge Tennessee
Verified Purchase:Yes
Pretty easy to use, the only complaint was it was a little difficult to know what I could leave blank and what I had to fill in besides that pretty straightforward
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baton Rouge LA
Verified Purchase:Yes
Simple easy and received refund from both state and federal within 10 days!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
It's easy yo use, except schedule C has several lines which require an override. This prevents e-filing and makes no sense. It forced me to have to give up a deduction I qualified for.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
SC state electronic file not possible w/ form I335
on April 19, 2025
Posted by: WayneinSC
from Orangeburg, SC
Verified Purchase:Yes
Premium worked well for federal electronic filing but not for electronic filing for my South Carolina return. The software told me electronic filing of forms I-335, 435 not possible and I had to print and mail; forcing printing and mailing of 30+ pages by certified mail. These forms had to do with contractor work income; not an uncommon thing.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vancouver, WA
Verified Purchase:Yes
I have been using this program for 8 years. Easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rozie Pozie
from Indiana
Verified Purchase:Yes
I bought this in March for 2024 taxes and i will never buy another! Worst program i have ever used for taxes! Was not easy. Program didn't take my yes answers far enough for my self employment, kept having to go back and search for topics i needed. Not a good program!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and quick to complete if you are prep.
on April 18, 2025
Posted by: Cpwalter
from Easton, PA
Verified Purchase:Yes
I bought it with a discount offer which kept me a H&R user this year. Was easy to use as in past years. No complaints.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mikehxgkdgksjtsjtsj
Verified Purchase:Yes
Works as always! This line is to have enough characters.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock