Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,151 Reviews)
Rating breakdown 28,151 reviews
5 Stars
17,569
4 Stars
5,239
3 Stars
2,249
2 Stars
1,272
1 Star
1,822
80%of customers recommend this product.
(
9,424 out of
11,730)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Miami, FL
Verified Purchase:Yes
Good software. Allows to file 5 federal.. Charges for State are little high
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JoeKa
from Long Island, Ny
Verified Purchase:Yes
I have been using HR Block tax software for many years. It makes doing my taxes extraordinarily easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ram S
Verified Purchase:Yes
very iknteractive and th guidance on tax issues was very helpful even for a lay man.
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Discouraged user
Verified Purchase:Yes
I managed to file my returns. The only positive thing I can say. Product difficult to use, not intuitive,not user friendly.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 2025 Response
from Alexandria Virginia
Verified Purchase:Yes
Same problem as last year. I had to call you for assistance.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Burt3k
from West Babylon, NY
Verified Purchase:Yes
The do-it-yourself Tax software.
It explains the steps in detail while educating you about taxes.
I have been using it for years.
It explains the steps in detail while educating you about taxes.
I have been using it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeff3854
from Oklahoma
Verified Purchase:Yes
I was frustrated more than normal this with the 2025 edition. It was difficult to enter an excess Roth contribution correction. I also had to wait until near filing time for the small business deduction. There are many opportunities to improve this software but I feel like it is just the 1990 version that keeps getting current rule updates.
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sk22
from Lee's Summit, Missouri
Verified Purchase:Yes
I have used H&R Block program for years. It helps me prepare my return step by step and makes sure I have no errors before I send it to IRS.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock