Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from northeast OH
Verified Purchase:Yes
Works great, easy compared to any other way of doing taxes. Like how it checks for errors or other factors that might cause an audit. A little confusing in how to make edits to my return, to correct things that are identified in the review when the tax return is first completed.
Great how it lets you compare your actual itemizations to the standard deduction. Very thorough itemization help.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I bought this for a second time and opted for the automatic renewal of next year’s version, anything to save a buck. It is self explanatory way to file less complicated taxes. For a first time this year I had my return rejected. It takes some sleuthing to find out why. End result is guesswork. Going into the local branch is still the most rewarding experience.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kigusa
from Newton, MA
Verified Purchase:Yes
Using H&R block, filling our income tax was super quick. The only problem was with the estimated tax. I didn't know how to get a printout of the ES1020 forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
29 year user; need better questions/help for partnership -Small Corporation reporting forms, requirements, and choice outcomes. You need a better question set based on the reporting forms provided by CPA firms reporting the business profits & losses.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pa
Verified Purchase:Yes
HRB tax software, local / PC copy, for over 10 years, has consistently worked perfectly for me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: paul118
Verified Purchase:Yes
I was disappointed that the software made an error. It took a Section 179 Deduction for an LLC that I'm not eligible for because I have no income from active participation in any business or trade. The software should have known that all my income was passive because of types of income I reported, or at least asked me whether I had active income in 2024.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Qint
Verified Purchase:Yes
Everything went well until I had my electronic filing rejected. H&R showed no errors, and I finally just filed by mail.
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Arsenic1
from Montana
Verified Purchase:Yes
I have use H&R Block tax software for many years.
I like it for the ease of use and accuracy
I like it for the ease of use and accuracy
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock