Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
Verified Purchase:Yes
Bait and switch discount code. Be better than that. Had to pay full price
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Antigrav
from New York
Verified Purchase:Yes
I use tax cut annually and this year I had issues with the program accepting my info.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ruaMarxist
from fl
Verified Purchase:Yes
Good, but where are IRS, or instructions otherwise, relevant to the interview questions?
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charleston, SC
Verified Purchase:Yes
Glad I could retrieve the purchase from the Fall to use in the Spring and the help desk provided a new product code.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
Overall a good program. Unfortunately it did not have all the forms needed.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Sherreal
from Ayer MA
Verified Purchase:Yes
I have used this software for more than 15 years. It is usually accurate but the 2024 release had errors that could not be overwritten. Very disappointing.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dkham
Verified Purchase:Yes
The product assume you know another about taxes to take advantage of unique exception and forms. The validation process marks trouble items but seldom says what to do to correct the error.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Quant101
from NW GA
Verified Purchase:Yes
The basis of this specific tax program involves a small accounting firm out of Cedar Rapids, Iowa and was the best of class at the time over 30 years ago. The owners of the software changed over the years with HRB the most recent. I have sought this tax software, regardless of ownership since that small accounting firm. They did that good of a job to impress me each and every year, especially as my tax needs become much more complex and complicated. I am professionally thrilled.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock