Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,148 Reviews)
Rating breakdown 28,148 reviews
5 Stars
17,569
4 Stars
5,238
3 Stars
2,249
2 Stars
1,272
1 Star
1,820
80%of customers recommend this product.
(
9,424 out of
11,727)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from FL
Verified Purchase:Yes
Extremely easy to use. Love reading the detail drop downs - very informative! Donation Pro highlights the Donations most people forget to take.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Katrin
Verified Purchase:Yes
I was unable to use this program and had to buy another hrblock program.
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Beasle
from Newark, DE
Verified Purchase:Yes
Too many software issues. I've never had to call for support so many times in the past. I'm considering using a different software next year.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Phs48
from Boca raton Florida
Verified Purchase:Yes
I put in all my info and at the end I realized I had to go back and make some corrections. I couldn’t find the right screen after many tries. So I had to redo the whole filing again.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arlington, Texas
Verified Purchase:Yes
I have used Block for several years now. It's easy to use and seems to do a good job.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mason20
from Harvard, MA
Verified Purchase:Yes
Have been using H&R Block/ Tax Cut for over 10 years. Keeps getting better
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Giovanni354
Verified Purchase:Yes
I've been using various versions of H&R Block's software for many years. Easy to use, never had an issue.
Yes, I would recommend.
Yes, I would recommend.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sanjuro57
from Florida
Verified Purchase:Yes
Relatively easy to use. Address all of my tax use cases. Integrates with the IRS to speed returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock