Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: tom h78254
Verified Purchase:Yes
suits my purpose but the verifications can be confusing when trying to correct the problem
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SteveG99ATL
from Atlanta
Verified Purchase:Yes
Having used H&R Block before I was disappointed in this year’s version. Navigation is cumbersome: the prompts are not clear; it’s difficult to tell if you’re done a section completely and it’s hard to view the forms. The whole thing is just more difficult than it should be.
And - the “AI” help is useless - and it’s certainly NOT AI.
And - the “AI” help is useless - and it’s certainly NOT AI.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City, MO
Verified Purchase:Yes
Always easy. I like to do itemized even if I end up choosing the standard deduction. Thus software makes it so easy. I now have 11 years of them on my computer!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wr72
from SC
Verified Purchase:Yes
Have used H&R Block for more than 10 years. Very strong system
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Highly recommended for ease of use and accuracy
on February 28, 2026
Posted by: Anonymous
from DFW Texas
Verified Purchase:Yes
I've used HR Block software for years to prepare my taxes, which has included W-2 income, 1099 income, small-business income, IRA and 529 investments, and a variety of adjustments and deductions. The question-and-answer format is very easy to follow, and I typically finish my tax preparation in a couple of hours. Never have had a question about accuracy or an audit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Xpylot
Verified Purchase:Yes
I buy it every year . It helps me understand what I’m doing
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Medford Oregon
Verified Purchase:Yes
the instructions were great and believe I got all of the money I was entitled to.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Never use this H & R software or Intuit Turbo Tax
on February 28, 2026
Posted by: Never use this again
from Georgia
Verified Purchase:Yes
I rate this software and intuit Turbo Tax as poor - Both are not easy to use and probably written by a DEI hire and both companies in my opinion are too WOKE for me to use in the future
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock