Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,169 Reviews)
Rating breakdown 28,169 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,254
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,740)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Overall easy to use. There were some questions that I had that the software could not help with.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Daniel77777
from Oklahoma
Verified Purchase:Yes
Federal worked well. It did not properly transfer all K-1 information on a farm sold in Iowa to the Iowa forms. Also an adjustment to income from the Iowa K-1. As a result, I learned how to do it from web (including HR Block) and did Iowa forms by hand.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Goshen, IN
Verified Purchase:Yes
I’ve used the HRB software for nearly 20 years now, and have never been disappointed. High marks for accuracy and ease of use.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xxxx22
Verified Purchase:Yes
generally good but I had to redo several entries because parts were left off. also, still waiting for refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pete1711
from Indiana
Verified Purchase:Yes
H&R Block is great. Walks you through everything you need. Quick and efficient
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Claiming and Filing of Safe Harbor Statement
on March 2, 2026
Posted by: Primitivo
from Bordentown New Jersey
The Safe Harbor Statement should be automatically included with the signed Federal Tax return and does not need to be seperately signed and uploaded prior to e-filing the Federal tax return. The system for claiming Safe Harbor should be seamless.without last minute intervention prior to E-filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: pchad
from Wisconin
Verified Purchase:Yes
It made taxes easier. I only wish the full version was available before year end to better plan for tax time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jbk7
from Florida
Verified Purchase:Yes
The program's still in the beta stage. You need to test it with 100 ordinary people and note where they encounter problems. I am certain you'll find a pattern of where the problems are. Pay the test subjects well, and you should get an invaluable return for your efforts and expenditures.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock