Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4
Strong program, weak help.
on March 3, 2026
Posted by: Ben 10k
The general program is fine. The help section was very week this year.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Ben, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this product for several years and I have always been impressed with the ease of use. Thanks
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jpj11
Verified Purchase:Yes
Very satisfied with the data entry process. My only negative is the fact the Medical information from Schedule A does not roll over to the state forms as it does with other Tax preparation software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: KLACHE 47
from Indian Trail, NC
Verified Purchase:Yes
I have used this product the last 16 years and couldn’t be happier. I have not had any issues with my submitted tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ME29
from ME
Verified Purchase:Yes
Have used HR Block for many years and am always pleased. It just takes them a while to update all the forms in the software to allow me to submit my tax return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: El Chilo de la Pelicula
Verified Purchase:Yes
Waiting for required updates delayed me from filing until Feb 27th...In addittion, there was a glitch with SS entries that could not be cleared in any mode. Other than that, it was ok.
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block I have used for years -rental business
on March 3, 2026
Posted by: Anonymous
from Apex, NC
Verified Purchase:Yes
I trust HR Block software. It is easy to use. It handles some complex real estate transactions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Billy BB
Verified Purchase:Yes
Been using this software for years and It’s made the job a lot easier
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock