Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Craig 49
Verified Purchase:Yes
Shipped to me on auto in December. Easy to use, have a number of rental and farm and things can get complicated the program made everything easier. Have used since 2011 every year it gets the job done easily.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Improvemnents needed on 1099-R and 1099-B inputs
on March 6, 2026
Posted by: GZ48
from Indianapolis IN
Problems with program correctly processing download info from Ameriprise Financial for 1099-B. Problems with inputs for RMD data, instructions poorly written and confusing and led to input errors. Lack of clear guidance on IRS pin numbers led to IRS rejecting return submission forcing a paper submission
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Richard1956
Verified Purchase:Yes
You sent me a link to buy the tax program with the Federal and the free State. When I went to finish them the program said I had to pay for the state. I went back to your email to me to check and yes the State was included in the one I bought. Something is wrong on your end there. I paid for it and filed.
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: What is the price
from Plymouth, MA
Verified Purchase:Yes
Generally happy, but I always have problems ordering the software at the discounted price that is sent in the mail.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: OLDFIDTAXMAN
Verified Purchase:Yes
Pretty self explanatory if you have a basic tax background, and ease of use and production very well supported. Well worth $ to prepare and file both Federal & State returns. Always print the return and review your numbers, input and calculations. There are a few entries that need to be better explained, but overall "A"!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I’ve been utilizing H&R Block software for many years and have wonderful results in filing my taxes. Easy to use and understandable instruction.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I have used this software program for 20 years. It is consistent and very easy to use. It has helped me understand taxes in ways I would have never if I had just hired someone. The only complaint I have is that in the software there is a bug that has existed for the last several years. I have mentioned it but nothing ever got fixed. If you pay self employment tax installments you may run into it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jack409
from Yorktown Heights NY
Verified Purchase:Yes
Much better than turbo tax. Will no longer buy turbo anymore as then try to have pay more for add-ones at outrageous prices
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock