Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Binghamton, NY
Verified Purchase:Yes
I have been using H&R Block tax software since 2009. I always find the directions clear and easy to follow. Just click through each step and enter the appropriate information. Filing is easy and help is just a phone call away.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kd5150
Verified Purchase:Yes
My only issue is that every year, the software wants to check the foreign address box on the federal return and I have to go in every time to uncheck that box, then tell it what my location actually is. Why is that?
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
I have been using Block for decades and will continue to use them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2025 Tax Software
from South Carolina
Verified Purchase:Yes
I think that using the H&R Block tax Software was very easy to follow and I feel like it has saved me time and money.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Better download and install clear instructions through out the program. Caught all the new IRS instructions and deductions.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RayJC
from Ohio
Verified Purchase:Yes
Program has stayed about the same over the years - which is fine. However, the process of downloading the program continually seems to become more difficult.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Over1919
Verified Purchase:Yes
Very frustrating to use, indicates information is wrong, such as DL renewal date, which is not wrong, and keeps coming back to that data not allowing me to file.
Response from HRBlockBy Max, Social Media Team, March 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: CC34
from Fort Lauderdale, FL
Verified Purchase:Yes
First timer for H&R Block Premium software; formerly TurboTax. Impressed with all the features and benefits Premium provides. It would be more convenient to actually have the disc rather than the download. Excellent product nevertheless.
Pros: Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 8, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock