Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,168 Reviews)
Rating breakdown 28,168 reviews
5 Stars
17,574
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,824
80%of customers recommend this product.
(
9,429 out of
11,739)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Overit32
Verified Purchase:Yes
Been using this software for many years always hit or miss. Too many misses didn’t upload last year’s data correctly wouldn’t upload financial information not easy to get information. Last time no more.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
on March 13, 2026
Posted by: slow software updates
Updates do not come fast enough. Waiting for software update that addresses QBI caryforward losses from a k-1 statement. Irrelevant to filing my taxes.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: garyk72
from MD
Verified Purchase:Yes
I am glad I purchased this product as it helped me immensely as both someone who is retired and also operates a small consulting business.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bob260000
from Everett Ma.
Verified Purchase:Yes
Completing the returns are quick, but I had a hard time finding information about cost basis adjustments and why some of those adjustments didn’t flow to form 8949. In the end, I just had to trust the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Northrim
from New Jersey
Verified Purchase:Yes
The 2025 program was easy to use as has always been th3 case in the past.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: d4556
Verified Purchase:Yes
The software is good, but I ran into some technical issues updating the software this year and I also had issues with 4th quarter tax estimates not being recognized in the proper year even though I checked the box. Year wasn't updated on the check box either. Still decent, but frustrations definitely more than prior years.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bbwlp
from Augusta, GA
Verified Purchase:Yes
I bought HR Block tax software this year because TurboTax no longer works on my iMac operating system. I was going to have to purchase a new computer to use TurboTax. I've been using TurboTax for at least the last 10 years, so I had concerns changing to different software. HR Block software imported my 2025 TurboTax return without any glitches. With the exception of one confusing section of the software regarding my IRA, I was able to easily complete and transmit my 2026 return.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used Blocks’s software for many years and thoroughly trust their products. I really like the “ learn more” buttons that always helps when I have a question.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock