Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from MI
Verified Purchase:Yes
Does the job. Shouldn't have to pay to file the state return. I file paper. But the program implies that you must efile the state.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Omae
from Lakeland, Fl
Verified Purchase:Yes
My husband worked for H&R Block for many years both while active duty Air Force, and after he retired. He taught my daughter how to do taxes and now she does mine for me too.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Most of the overall functionality and guided sections work fine; however, the reason I gave this one start is because it literally required 20+ hours for me to manually enter each stock trade and then wait for around 2 minutes between entries. This is not acceptable. Additionally, the program would crash without notice, and I would lose what information I added. I learned to keep several copies so that I could at least have an archived copy. Each crash cost me 20-30 minutes additional work. I'm seriously thinking of trying a different company next year to avoid this nightmare.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to load, download last years data, complete inputs/updates, and complete online filing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ocala, FL
Verified Purchase:Yes
I’ve used their tax program every year since at least. 2015. It’s easy to use, does a great job of reviewing your return for any possible errors or red flags that might trigger and IRS question. I’ve never had a single issue and trust their software. Highly recommend. My only negative is it’s getting too pricey.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elsaed
from NY
Verified Purchase:Yes
Have been using H&R Block tax software since TaxCut...absolutely pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skip55
from Trxas
Verified Purchase:Yes
I got this to replace another program that had become unusable ànd am very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have been using this software for several years. It is thorough and user friendly.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock