Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from Candor, NY
Verified Purchase:Yes
I have using the H&R software for year and have not had any problems. It is easy to use and I always seem to get a refund. I recommend the software to any one looking to doing their own taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MICHIGAN
Verified Purchase:Yes
Easy to use, comprehensive and very positive results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: V8s4ever
Verified Purchase:Yes
I've used TurboTax for many years, but decided to try Block because I didn't like that TurboTax would no longer work with Windows 10. The experience was similar, and my return was completed with only one little glitch. When my federal return information transferred to the state, there was a hangup because of a period in my address (as in Ave.) instead of (Ave). That held things up until I could figure out what the matter was and change my address in the federal form and re-import it into the state. After that, no problems.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Exec Order
from Texas
Verified Purchase:Yes
Product was good as usual, however, it allowed me to option for a check rather than direct deposit which cannot be done anymore. Created a little extra work on the IRS web site for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Great easy-to-use for both personal & business tax
on March 20, 2026
Posted by: Anonymous
from st. charles, il
Verified Purchase:Yes
I've been using H&R Block Tax Software for many years, for both my own and my partner's annual returns. The program has always been informative and easy to use. For the past 5 years I've used the Premium version, since I have had a personal business since I retired from my "day job". It has been just as useful in reporting my personal business results as part of my returns. It has also been useful in being able to estimate future tax effects of prospective changes in my finances.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used the software for about five years and have found it to be very helpful in working my way through the returns and assuring that I don't miss anything.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denton, TX
Verified Purchase:Yes
My extended family and I have used H&R Block software for over 10 years, and are very happy with the value.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wogg
Verified Purchase:Yes
I have purchased your package for at least 14 years and always met my needs except for 1 year when it said I owed a big amount
Never could find why. So I used another package.
Never could find why. So I used another package.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock