Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
4 out of 5
4
OKAY
on March 21, 2026
Posted by: MBDHD
from PA
Verified Purchase:Yes
All as good EXCEPT the Updates. It just saying x amt of minutes to finish. But then had to stop via CTR-ALT-DEL. When I went back to program, it was completed. Also, said I was unable to download the state program. I just gave up and went to the state website and had to re-enter all info. WAY too much time wasted wirh this stuff.
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on March 21, 2026
Posted by: Joymc
from San Antonio Tx
Verified Purchase:Yes
I have been using it for yrs and explains itself well. Easy to use. Thank you !
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on March 20, 2026
Posted by: 1 happy camper
Verified Purchase:Yes
Easy to use and handled my rental house account also. The return was so large I went back to see if I entered all my income. I also liked I could look at the forms when needed.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Way too expensive
on March 20, 2026
Posted by: Yikes Too Expensive
from Indiana
Verified Purchase:Yes
It costs way too much and way to expensive to add a second state.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time and very satisfied user.
on March 20, 2026
Posted by: Tweeter55
from Saratoga NY
Verified Purchase:Yes
There is no way to get even the simplest tax return done easily. Sometimes I do get hung up, but the software makes it easy to find where I checked the wrong box.
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on March 20, 2026
Posted by: Anonymous
from Gastonia, NC
Verified Purchase:Yes
H&R Block premium business tax software is the best product on the market. It’s easy to navigation and has great tools to locate the forms you need.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax software
on March 20, 2026
Posted by: Anonymous
from Warner Robins, Ga
Verified Purchase:Yes
I wanted an accurate outcome so I chose HRBlock software. It is easy to use and it comes with digital filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 20, 2026
Posted by: jto888
from FL and PA
Verified Purchase:Yes
Was able to do Mom's taxes and my own. No hassles. I actually started on TurboTax and abandoned.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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