Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3 out of 5
4.3
(28,166 Reviews)
Open Ratings Snapshot
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product. 
(
9,428 out of 11,737
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Premium Tax Software
Customer Rating
5 out of 5
5
Very user friendly.
on March 22, 2026
Posted by: Anonymous
from Clarksville, TN
Verified Purchase:Yes
Super easy and accurate program. Been using it for years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Disgruntled
on March 22, 2026
Posted by: Sally207
from Indiana
Verified Purchase:Yes
I thought the program would automatically enter my previous years
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long Time Satisfied Customer
on March 22, 2026
Posted by: PJT1944
from Winchester, VA
Verified Purchase:Yes
I have been using this product for about 10 years, and have had no problems with the product's UI or accuracy.
I highly recommend it.
Pros: Easy to prepare, Easy to import documents
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use!
on March 22, 2026
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I am used to the standard version but this year I had to use the premium version. It wasn't that hard to figure out. It was pretty intuitive and easy to follow along. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Tax Software Services
on March 22, 2026
Posted by: Anonymous
from Columbus,Oh
Verified Purchase:Yes
I have been very pleased with this software every year that I have been using it. Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always comprehensive and precise.
on March 22, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using HRB tax software for many years and am always happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The best way to do your taxes
on March 22, 2026
Posted by: Joe F112
Verified Purchase:Yes
Easy to use and follow. It makes me feel confident that I’m doing f it ten right way.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and comprehensive
on March 22, 2026
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Excellent software. I have been using it for over 10 years and not disappointed
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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