Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,166 Reviews)
Rating breakdown 28,166 reviews
5 Stars
17,573
4 Stars
5,241
3 Stars
2,253
2 Stars
1,276
1 Star
1,823
80%of customers recommend this product.
(
9,428 out of
11,737)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used this product for more than 20 years and it’s always a reliable friend .
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Many features are better than in previous years. But I will not give you Five Stars until you stop rounding everything to dollars. Why don't you allow me to be exact? I honestly don't understand.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I have used it for many years and I am very happy with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NYC, ny
Verified Purchase:Yes
Sometimes more explanation needed for an info to be entered. For example, 1099-nec business income for NJ: there are some legitimate deductions that would be nice to have listed on the same screen where this income is entered, or immediately previous screen. For instance solo 401k contributions. It is still debated by different sources. But tax software is supposed to know better.
Pros: Fast
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hillsboro, OR
Verified Purchase:Yes
I am not a tax expert but have a complicated return. Regular income, social security, stock rsu's, capital gains and a rental property. I have been using tax cut software for over 10 yrs and have never had a problem filing on my own. The interview format walks yiu through every step. Highly recommended. I am a customer for life.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia PA
Verified Purchase:Yes
I buy this every year. Does my taxes as well as my daughter's with no issues.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought the H & R Block program by downloading it.
I love it and easy to used.
I love it and easy to used.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bootsblockheads
from Illinois
Verified Purchase:Yes
I have used H and R Block to do my family's taxes for the last 15 years or more and is so easy and gets our taxes done like a professional for low cost....will continue to use in the future
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock