Customer reviews from HRBlock
H&R Block - Premium Tax Software
Average customer rating
4.3
(28,156 Reviews)
Rating breakdown 28,156 reviews
5 Stars
17,570
4 Stars
5,239
3 Stars
2,252
2 Stars
1,273
1 Star
1,822
80%of customers recommend this product.
(
9,426 out of
11,732)
Customer Reviews for H&R Block - Premium Tax Software
Posted by: Taxpayer 1 and 2
Verified Purchase:Yes
We have been using this for years, our two children use the same software. It is relatively easy to use. The only issue I have is the constant updating, It doesn't state what we are waiting for We have submitted our forms and it still says there is another update in a week. Does it stop us from sending our taxes in if it is not updated for our forms?
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SF Bayarea California
Verified Purchase:Yes
The product is normally excellent but NO download for Merrill Lynch 1099B also confusing on handling of IRA distributions and conversions.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I bought the software 2 months ago and I am glad I did
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JLFRAF67
from Riverview. FL
Verified Purchase:Yes
The program is easy to use and gives accurate results.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
on March 24, 2026
Posted by: LAINELYLE
from CHGO HTS IL
LIKE THE EASE AND THE ACCURACY CHECKS AND GUARANTEE
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nan120
from Connecticut
Verified Purchase:Yes
Thank you for returning to the software products. I appreciate the ability to use 5 free Federal e-files and 1 state program with file options.. Thanks too for making sure I was aware of the opportunity to use the software product once again.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Flohio man
from Fort Myers FL
Verified Purchase:Yes
This is my fifteenth year to use the H&R Block tax preparation software. I appreciate the added features that have kept up with the changes in the laws and the newer informational capabilities.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
HRBlock tax software has been what I use for 10+ years. Working through the interview process has been helpful as there has been something unique just about every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock